About Our Values

Serve

SERVE OTHERS FIRSTIcon Trust

Encourage growth, well-being and success of each other and people we serve

  • Empower one another to make values-based decisions
  • Consider the impact of your decisions
  • Be good stewards of people and resources
  • Demonstrate compassion, care and humility
  • Promote individual potential

Integrity

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Uphold the highest ethical standards

  • Do what is right, not just what is easy – even if no one is looking
  • Conduct ourselves with honesty, trustworthiness and dependability
  • Be transparent in actions
  • Own, correct and learn from successes and failures
  • Demonstrate loyalty to our mission and vision

Respect

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Treat everyone with dignity and compassion

  • Gratefully acknowledge contributions and efforts of others
  • Invite other perspectives and encourage dialogue
  • Communicate openly in a timely, courteous and relevant manner
  • Promote diversity of thought, ideas and people
  • Build trust by honoring our word through actions

Collaboration

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Work together to achieve shared goals

  • Combine our strengths to discover new ideas and share best practices
  • Seek opportunities to engage others and break through barriers
  • Inspire one another to be more, collectively, than the sum of our individual parts
  • Give, ask for and value feedback
  • Recognize the contributions of others and celebrate successes

Visionary

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Create innovative solutions in the pursuit of excellence

  • Respectfully challenge the way things have always been done
  • Create unique ways to provide remarkable service
  • Navigate change to move us forward
  • Proactively implement new ideas
  • Take thoughtful risks

Icon Trust

TRUST The cornerstone to the foundation of our success