Helpdesk and Client Services

computerkeyboard

The Helpdesk and Client Services, located in Library 202, is the first point of contact for all of your technology requests and support needs.

Helpdesk and Client Services provides support to all UNTHSC students, faculty, and staff. Each end user support and/or request engagement will generate a ServiceNow ticket in order to track progress, receive updates and communications as well as identify gaps or trends of service to improve.


Hours

Helpdesk
8 a.m. – 5 p.m. M – F
Call: 817-735-2192
Email: helpdesk@unthsc.edu

Student Support
8 a.m. – 9 p.m. M – F
Text: 817-854-4004
Email: Student.Helpdesk@unthsc.edu

Classroom and Event Technology Support (CETS)
8 a.m. – 9 p.m. M – Th
8 a.m. – 5 p.m.  F
Call: 817-735-2481
Email: cets@unthsc.edu

UNTHSC Mainline
Call: 817-735-2000

Quick links

hardwareNew Computer Setup CisAnyBlkWhtRemote Access (VPN)
Password
Forgot Password?
hwswHardware Request
email
Report Email Phishing
5a4525f5546ddca7e1fcbc86Turning on Wi-Fi calling

 

This page was last modified on September 15, 2021