Helpdesk and Client Services
The Helpdesk and Client Services, located in Library 202, is the first point of contact for all of your technology requests and support needs.
Helpdesk and Client Services provides support to all UNTHSC students, faculty, and staff. Each end user support and/or request engagement will generate a ServiceNow ticket in order to track progress, receive updates and communications as well as identify gaps or trends of service to improve.
Hours
Helpdesk
8 a.m. – 5 p.m. M – F
Call: 817-735-2192
Email: helpdesk@unthsc.edu
Student Support
8 a.m. – 5 p.m. M – F
Text: 817-854-4004
Email: helpdesk@live.unthsc.edu
Classroom and Event Technology Support (CETS)
8 a.m. – 5 p.m. M – Th
8 a.m. – 5 p.m. F
Call: 817-735-2481
Email: cets@unthsc.edu
UNTHSC Mainline
Call: 817-735-2000
Quick links |
|
 New Computer Setup |
 Remote Access (VPN) |
 Forgot Password? |
 Hardware Request |
 Report Email Phishing |
 Turning on Wi-Fi calling |
This page was last modified on May 11, 2021