Helpdesk and Client Services

computerkeyboard

The Helpdesk and Client Services, located in Library 202, is the first point of contact for all of your technology requests and support needs.

Helpdesk and Client Services provides support to all UNTHSC students, faculty, and staff. Each end user support and/or request engagement will generate a ServiceNow ticket in order to track progress, receive updates and communications as well as identify gaps or trends of service to improve.


Hours

Helpdesk
8 a.m. – 5 p.m. M – F
Call: 817-735-2192
Email: helpdesk@unthsc.edu

Student Support
8 a.m. – 9 p.m. M – F
Text: 817-854-4004
Email: Student.Helpdesk@unthsc.edu

Classroom and Event Technology Support (CETS)
8 a.m. – 9 p.m. M – Th
8 a.m. – 5 p.m.  F
Call: 817-735-2481
Email: cets@unthsc.edu

UNTHSC Mainline
Call: 817-735-2000