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Technology continues to be a key component and a necessary core competency for defining and producing the providers of the future.  Technology is advancing exponentially and is now a part of every aspect of our business.  It supports the demands of our faculty, staff, and students, and must do so in a robust, reliable and secure fashion.  Information Technology Services (ITS) is committed to continuing a high level of collaboration, communication, and engagement as we support the achievement of UNTHSC’s mission and vision.


ITS Service Portfolio

Helpdesk and Client Services

  • Helpdesk
  • Student Support
  • Classroom and Events Technology Support (CETS)
  • Desktop Support
  • Networking
  • Copier/MFD Services

Product Development and Engineering

  • Web Application Development
  • 3rd Party Application Support
  • Server and Storage
  • Requirement Analysis

Telecommunications

  • Network Data Cabling
  • HSC Cell Phones and Pagers
  • Phone moves, Installs and Changes
  • Conference Phones and Lines
  • Disconnect Requests
  • Billing Related Items (Monthly Phone Bills, Service Orders, Chart String Changes)
  • Ordering Patch Cord, Line Cords and Handset Cords
  • Repair Tickets and Resetting Voice Mail Passwords

Information Security Office

  • Policy and Standards
  • Monitoring and Testing
  • Incident Management
  • Application Security
  • End User Device Security
  • Vendor Risk Assessment
  • Accounts Administration

This page was last modified on October 29, 2018