Care Team



To create solutions for healthier communities by assisting in promoting the health, safety and wellbeing of the Health Science Center community.

Care Team

What is Care Team

The Care Team is designed to support students experiencing personal, emotional, and/or medical stressors by connecting them with resources and serving as an on-campus source of support. The Care Team often collaborates with on-campus and off-campus partners in order to connect students to supportive resources.

If you have any questions or concerns for the Care Team about a student or an incident, contact the Care Team at (817) 735-2740 or Referrals can be submitted through the online Person of Concern Reporting Form.

Through the collaborative and interdisciplinary Care Team, the university provides a caring, FERPA-protected program of identification, intervention, and response in order to provide students the greatest chance for success and the university community with the greatest level of protection.

24/7 Care Team Line: 817-735-2740

Incidents of sexual misconduct (sexual harassment, sexual assault, sexual coercion, and sexual exploitation), domestic violence, dating violence and stalking should use this form to report to the Title IX Coordinator.

Does Care Team Provide Counseling?

No. Care Team provides nonclinical case management, not counseling. Members of Care Team are knowledgeable about counseling resources offered through HSC and in the community. Team members are equipped to share these resources with students seeking support for their mental and emotional wellbeing.

What Does a Care Team Meeting Look Like?

In a typical Care Team meeting, a student has the opportunity to share their experiences with a supportive staff member. The staff member will work with the student to create healthy solutions to address the challenges the student is facing. This individualized approach may include referrals to other campus resources and the discussion of strategies to help the student be successful. After a Care Team meeting, it is common for the staff member to check in with a student to provide additional support if needed.

How to Refer

To refer a student to the Care Team, please submit your concern through the Person of Concern Reporting Form. If you are concerned about a student, but have not witnessed any distressing or disruptive behavior, please explain your concern in detail.

The Care Team meets regularly throughout the year to coordinate student support and intervention. If a situation requires immediate attention, an emergency meeting can be called at the determination of the Care Team chair. The multidisciplinary panel will determine, based on reasonable judgment that relies on current medical knowledge or the best available objective evidence, whether a student may pose a direct threat to themselves or the university community. Be assured that the Care Team exists to assist students and will handle all referrals professionally in an effort to best meet the needs of students and the HSC community.

Incidents of sexual misconduct (sexual harassment, sexual assault, sexual coercion, and sexual exploitation), domestic violence, dating violence and stalking should use this form to report to the Title IX Coordinator.

When to Refer

As a staff member, faculty, friend, peer, or parent, you see students on a regular basis and play an incredibly important role in identifying students who might need additional support. If you notice that a student is exhibiting any of the following academic, physical or emotional indicators, or you just have a “gut feeling” that something is wrong, you can make a referral to the Care Team. The referral process provides students with the opportunity to connect with an on-campus source of support and identify resources that may be helpful.

Academic Indicators

– Excessive procrastination and poorly prepared work, especially if this is not typical of the student’s performance;
– Missing assignments or exams;
– Decline in interest or enthusiasm;
– Inability to follow instructions or tasks, despite attempts to clarify/encourage;
– Repeated requests for special consideration (e.g. deadline extensions); or
– Dependence on professor/tutor that is beyond what is usual for a student needing assistance in your class.

Emotional Indicators

– Extreme or prolonged display of emotion (sadness, nervousness, fearfulness, etc);
– Change in personality (e.g. more outgoing or more withdrawn than usual);
– Difficulty connecting with others;
– Difficulty dealing with a personal life event (e.g. death in the family , relationship break up); Expressing feelings of hopelessness, isolation, or worthlessness; including thoughts or mention of suicide, self-harm or reference to death and dying;
– Displays of irritability, anger, hostility
– Mention of dealing with a mental health diagnosis, substance misuse, eating disorder, etc; or
– Strange or bizarre behavior that is clearly inappropriate to the situation.

Physical Indicators

– Chronic fatigue or falling asleep at inappropriate times;
– Marked change in personal hygiene or appearance;
– Noticeable or dramatic change in energy level;
– Dramatic weight loss or weight gain;
– Impaired speech or confused/disjointed thoughts; or
– Noticeable signs of self-harm on student.


You can now schedule a Care Team appointment with Symplicity

For instructions on how to schedule an appointment, click here. 


In the event of an emergency or situation that elicits immediate intervention, please contact:

  • HSC Police Department (on campus): (817) 735-2600
  • 911 (off campus)


If you require assistance accessing any of our programs or services, please visit the Office of Disability Access or call (817)-735-2134. 


Other Helpful Resources

  • Division of Student Affairs: (817) 735-2505
  • HSC Student Health Clinic: 817-735-5051
  • National Suicide Hotline: 1-800-273-TALK
  • HSC Title IX Office


Support Services Liaison Officer

Jeremy Joseph, Director – Student Assistance Resource Center

Office location: Student Service Center, 131

Phone: 817-735-2720


Additional resources can be found HERE