Improving Clinical Performance and Safety Culture Through TeamSTEPPS Implementation

AHRQ hosted a webinar on April 13, 2016 from 1 to 2 p.m. ET, on the implementation of TeamSTEPPS across facilities operated by the Healthcare Corporation of America (HCA). The webinar, “Using TeamSTEPPS to Reduce Patient Harm: Strategies and Successes across Multiple Settings,” featured Bill Laxton, RN, BSN, CPHRM, Director of the Risk and Patient Safety Department in the Clinical Services Group at HCA.

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His presentation included HCA’s history with TeamSTEPPS; lessons learned from over seven years of implementation and sustainment; and specific successes related to the reduction of patient harm. Specifically, the presentation sought to:

  1. Provide an overview of HCA’s work with TeamSTEPPS across multiple facilities and settings;
  2. Discuss some lessons learned through both successes and failures; and
  3. Discuss the implementation of and results associated with specific TeamSTEPPS interventions that have been linked to reductions in patient harm in areas such as falls and retained foreign bodies.

View the Webinar here
Download the Slides Here