Operations
Our custodial team strives to maintain clean, welcoming, and safe spaces for employees, students, and visitors while delivering exceptional customer service and high-quality work in support of our university’s mission to “create solutions for a healthier community”. If you have any needs, questions, or comments, please reach out to us.
Contact the custodial leaders, Meneshia Parker or Maricruz Pena, and a response will get to you within 48 hours. If you need immediate assistance, please call Facilities at 817-735-2181.
How We Operate:
- Daily: Empty waste receptacles, dust mop and spot wet mop, hard floors floor surfaces, spot vacuum high traffic areas, classrooms/conference rooms, patient rooms, clean restrooms, clean elevators, clean entrances.
- Weekly: Wet mop and scrub hard floor surfaces, vacuum carpeted areas, clean chalkboards and markerboards, detail offices (dust, clean surfaces, and vacuum).
- Monthly: Scrub restroom walls and floors, dust high-use areas, buff floors, clean vents.
- Yearly: Interior window cleaning (once a year), exterior windows (twice a year).
- As needed: Spot clean carpet, strip and wax hard floor surfaces, shampoo carpets.
The custodial department accepts work orders. The turn-around time on work orders is as follows:
- General cleaning: 2 business days
- Carpet cleaning: 7 business days
- Strip and finish floors: 10 business days
- Emergencies (floods, mold/mildew, plumbing issue cleanup): within 24 hours
Day Shift
- Custodial Manager: Brenda Martinez
- Custodial Foreperson: Maricruz Pena
- EAD/RES/MET/SSC/LIB Supervisor: Alejandra Ortiz
- HP/FAC/CBH/IREB Supervisor:
Night Shift
- Assistant Custodial Manager: Meneshia Parker
- Project Supervisor: Joseph Williams
- EAD/RES Supervisor: Jose Mazariego
- MET/SSC/West Campus Buildings Supervisor: Marta Garcia
- HP/LIB/FAC Supervisor: Ethel (Yesenia) Trejo
- IREB/CBH Supervisor: Aliana Mutilovic
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