We are excited to introduce you to our new work order ticketing system for HSC faculty and staff: https://unthsc.samanage.com. This system will be used to place IT break/fix work orders as well as service requests. This new ticketing system will replace, our legacy system, Help Desk Authority work order system, effective Thursday Feb 28th. 2019.
If you have any questions, or concerns, please do not hesitate to reach out to the helpdesk at 817-735-2192, or by email at helpdesk@unthsc.edu.
Thank you,
ITS Helpdesk