Organizations can prevent or remedy many performance problems by ensuring that two-way conversations occur between managers and employees, resulting in a complete understanding of what is required, when it is required and how everyone’s contribution measures up.
Everyone benefits when:
• The employee knows exactly where he or she stands in relation to achieving goals and reaching performance milestones that contribute to career development, promotions and more.
• The manager gains insights into the motivations of the people working for him or her through the required conversations.
• The organization retains motivated employees who understand their role and the roles of others in contributing to the overall success of the organization.
Guidelines for Providing Feedback Effectively:
• Provide immediate positive and developmental feedback in a private location.
• Ask for the employee’s view about what could have been done differently.
• Be specific about what behaviors were effective or ineffective.
• Focus on what the person did or did not do, not personal characteristics.
• Collaboratively plan steps to address development needs.
• Offer help in addressing development needs and providing resources.
Content from the Society of Human Resources Management.
For more information about supervisory resources, please contact your Campus HR Team at HSC.HR@untsystem.edu. For additional virtual professional development opportunities, please visit the Organizational Development & Engagement page at: https://hr.untsystem.edu/organizational-development-engagement-ode.