How to Select a Vendor

  • Ethical Treatment of Vendors Our vendors are integral in the success of our business. Our relationships must be characterized by honesty and fairness. Suppliers are selected on a competitive basis and is based on best value to the institution and the state of Texas. To read about our standard terms and conditions visit the Business Service Center’s website.
  • Does the vendor choose to “do the right thing”? Vendor values may not be identical to UNTHSC values. The important thing to consider is that they apply morals and ethics to decision-making, guiding them to do what is right, even if no one is looking.
  • What is the vendor’s reputation? You should feel comfortable asking for, and checking references from the vendor. Below are some topics to ask to learn about the vendor’s trustworthiness, dependability, honesty, and respect from other customers.
  • Consider if the vendor:
    • Detects and corrects errors made without being prompted
    • Takes prompt and decisive action to accomplish objectives
    • Maintains job performance and focus under pressure
    • Adapts to changing needs
    • Holds self and others accountable for safety in all aspects of the job
    • Achieves performance excellence by self-imposing high standards
    • Keeps up with current developments and trends in areas of expertise
    • Actively listens and seeks input to ensure understanding
    • Takes action without prompting
    • Shows concern for every aspect of the job
    • Demonstrates accountability and responsibility
    • Achieves the best price for the value of the product or service

 

  • Compliance
    • The vendor must comply with state and federal laws and UNTHSC policies, including but not limited to:
      • Sexual Harassment
      • Drug-Free Workplace
      • Use of Patient Health Information (HIPAA or FERPA)
      • Occupational Safety and Health Act
      • Fair Labor Standards Act (including Child Labor)
      • Violence in the workplace
      • Equal Employment Opportunity
        • Including Age, Race, Religion, Disability, and Gender Discrimination

 

  • In most situations, sustainability practices are not required of vendors, but we may inquire about the environmental impact of their product or service.

This page was last modified on July 27, 2015