Refund policy

Important Information Regarding Refunds

You may receive a REFUND when there is an outstanding credit balance on your account. If you have an outstanding balance in a prior term remaining on your account after you receive a refund, you are responsible for paying this balance. We cannot deduction your outstanding balance from a prior term..

It is important to note that credit balances resulting from self-payments (ex. Cash, check, credit card, etc.) will be used to pay any outstanding debt owed to the university, to include debt for future terms.

Credit balances resulting from sponsored payments will be reviewed to determine whether the funds should be returned to the sponsor. Please review your student account frequently throughout each term for changes due to schedule changes, decreases or increases in financial aid.

If you received your refund in the form of a paper check you must pick up within 14 days or your check will be mailed to the primary address listed in your student portal.

If you do not cash your check within 90 days the check will be voided and you will be required to sign up for Direct Deposit in order to receive those funds. Some exceptions may apply.

Refund Process

  • Financial Aid is disbursed approximately 10 days prior to the beginning of classes. Refunds will be processed the day after the disbursement and then on Tuesdays and Thursdays throughout the rest of the term.

Methods of receiving a refund

  • Direct Deposit (ACH)

Direct Deposit is a secure, efficient and time-saving option.

You will need to enter your bank routing and account information that your refund will be deposited into. Typically, it takes 2-3 business days for the funds to become available.

To set up Direct Deposit: Go to your MyHSC Student Center.  From the Student Home Page > Student Account > Account Services > Direct Deposit.

  • Paper Check

Please make sure your address is up-to-date in the student center.

A paper check will be available for pickup in the Cashier’s Office Located on the 1st floor of the Student Service Center (SSC). If your check is not picked up within 14 days, it will be mailed to the primary address in your MyHSC Student Center at the time the refund is processed.

Frequently Asked Questions

Am I eligible for a refund after dropping a class or withdrawing from the university?

Withdrawing from the university is defined as leaving the university for the remainder of the term and being officially removed from all classes.
Dropping a course or courses (but not withdrawing from the University) within the first 12 days of class in the Fall or Spring term or the first four days of class in a 8- Week or Summer term is eligible for a full refund of applicable tuition and fees for courses dropped.
State Statue 54.006
REFUND OR ADJUSTMENT OF TUITION AND MANDATORY FEES FOR DROPPED COURSES AND STUDENT WITHDRAWALS. (a) A general academic teaching institution or medical and dental unit, as soon as practicable, shall refund the amount of tuition and mandatory fees collected for courses from which students drop within the first 12 days of a fall or spring semester or a summer term of 10 weeks or longer, within the first four days of a term or session of more than five weeks but less than 10 weeks, or within the period specified by the institution for that purpose for a term or session of five weeks or less that is substantially proportional to the period specified by this subsection for a longer term or session. The institution or medical and dental unit may not delay a refund under this subsection on the grounds that the student may withdraw from the institution or unit later in the semester or term.

Title IV Return of Aid (R2T4)

Students who withdraw from UNTHSC or drop all courses during a term that receive (d) financial aid:
It is important for students who receive financial aid and subsequently withdraw or drop all courses during the term be aware of refund policies. In addition, it is important to understand the impact such actions will have on the aid released and their continuing eligibility for financial aid. Current refund policies for students who withdraw or drop all courses during a term are determined by the Higher Education Title IV refund regulations.
Federal Refund and Repayment calculations must be performed for students who receive Title IV (Pell, FSEOG, Perkins and/or Stafford Loans) funds and officially withdraw from all courses, drop out of all courses, are expelled, take an unapproved leave of absence, or fail to return from an approved leave of absence prior to the 60% date of the term. All "unearned aid" must be returned to the federal aid programs as determined by the Federal Refund and Repayment calculations.
The requirements for Title IV program funds are separate from the university refund policy. As such, you are responsible for unpaid institutional charges remaining after the refund calculation. You are also responsible for charges/balances created by the required return of Title IV program funds to the originating federal aid program.
If you have questions about your Title IV program funds, you can call the Federal Student Aid Information Center at 1-800-4-FEDAID (1-800-433-3243). TTY users may call 1-800-730-8913. Information is also available on Student Aid on the Web at www.studentaid.ed.gov.

How much will I receive if I drop a class?

Refunds are 100% for any course dropped prior to the 12th day of class for the fall or spring term or a summer session of 10 weeks or longer. In addition, refunds are 100% within the first four days of class for a term or session of more than five weeks but less than 10 weeks, and within the first two days of class of a session five weeks or shorter. The term's first day of class is always the first official university day of classes for that specific term or session and not the first day of an individual's class.

How much will I receive if I withdraw from the university?

Withdrawal refunds are determined by the number of enrolled semester credit hours at the time of withdrawal. The withdrawal percentages is applied to the total amount of tuition and fees, NOT the amount paid. The schedule below shows the amount you will receive a refund based on the term and day you withdraw from the university. The term's first day of class is always the first official university day of classes for that specific term or session and not the first day of an individual's class. A withdrawal refund is based on the day of withdrawal, regardless of the date the class first meets.

Withdrawal Refund for Fall and Spring terms
Prior to the first day of class 100%
During the 1st to the 5th day of class 80%
During the 6th to the 10th day of class 70%
During the 11th to the 15th day of class 50%
During the 16th to the 20th day of class 25%
After the 20th day of class None
Withdrawal Refund for Eight-Week 1 or 2 Session
Prior to the first day of class 100%
During the 1st to the 3rd   day of class 80%
During the 4th to the 6th day of class 50%
During the 7th day of class and thereafter None
Withdrawal Refund for Summer Term
Prior to the first day of class 100%
During the 1st day of class 80%
During the 2nd day of class 50%
During the 3rd day of class and thereafter None

 

 

Contact Us

Phone: (817) 735-2026
Fax : (817) 735-0677
Main email: StudentFin@unthsc.edu

This page was last modified on October 31, 2019