Where will an MHA take you?
Payal Rana, MHA ‘13
Senior Account Executive at the Joint Commission (JCAHO)
On a normal day in my position: I manage over 400 organization accounts to guarantee compliance with Joint Commission standards. I assist organizations with updating legal documents including any CMS forms or Change of Ownership forms. I conduct report reviews for any Corrective Action Plans submitted by organizations once they have passed an inspection. I assist organizations with any interim submissions of application or compliance attestations during the accreditation cycle.
The most surprising thing about my work: Every day is something different- I talked to dozens of organizations on a daily basis and every day I learn something different.
The thing I love most about my work: The mission and vision of my organization! Our goal is to help organizations provide safe and quality healthcare to everyone. Every day I feel that I am working towards our mission/vision.
My future career goals include: Leading Process Improvement initiatives in healthcare organizations.
One example of how I use my UNTHSC education in my role is: Through collaboration with TCU I was able to obtain my Six Sigma Green Belt certification. This has really helped me work on process improvement strategies within my current department and even in some areas across my division.
Thinking back on my time at UNTHSC, I really appreciated: The small cohort – we learned a lot from each other and got to know one another on a personal level. I still keep in touch with many of my classmates and I know I can reach out to them for both personal and professional matters.
Nandini Shankaran, MHA ’11
Product Manager at Azveston Healthcare
On a normal day in my position: I take care of branding and communication of pediatric nutritional products. We promote our prescription products to Pediatricians and Physicians, OTC products to Parents and Children. I plan and execute marketing campaigns to promote various brands. I am also involved in market research and launch of new products.
The most surprising thing about my work: We constantly strive to innovate with our marketing and promotional activities.
The thing I love most about my work: Since I work for a startup healthcare company I have the freedom to come up with new creative ideas.
My future career goals include: To improve my marketing and communication skills and to do great in the Healthcare/Pharma industry.
One example of how I use my UNTHSC education in my role is: Apart from knowledge, MHA degree thought be to be very professional, sincere and hard working. The marketing courses were very useful. I wish we had more courses on marketing and communication.
Thinking back on my time at UNTHSC, I really appreciated: The support of the faculty, curriculum adviser, professors. I am so grateful to all of them. Everyone was so kind and helpful.
On a normal day in my position: Facilitate process improvement teams. Manage the hospital quality committee. Oversee the selection of, and actions related to our hospital quality priorities. Lead disease-specific readmissions taskforces. Oversee the contract evaluation process. Develop and maintain scorecards/dashboards. Perform chart reviews & audits. Coordinate the Physician Peer Review Process.
The most surprising thing about my work: Now I am not as surprised, but when I first started as a data analyst (4 or so years ago), I was surprised at the amount of ownership and responsibility I was given… but I was glad 🙂
The thing I love most about my work: Enjoy solving problems; investigative epidemiology; search for root cause; putting things in context; Impact people’s lives on a large scale.
My future career goals include: Continue to grow as a leader in Quality, Strategy, and Service Line development.
One example of how I use my UNTHSC education in my role is: I would not last 5 minutes in my current role if not for what I learned while at the UNTHSC MHA program. Especially classes related to process improvement, strategy, measurement & reporting, capstone… heck pretty much all of them.
Thinking back on my time at UNTHSC, I really appreciated: Really like the classes that shifted from pure theory to practical application.
Jessica Allen, MHA ’16
Manager of External Affairs at North Tx Area Community Health Center, Inc.
On a normal day in my position: I lead a team that develops marketing strategies. I cultivate relationships with outside organizations and other potential partnerships. I assist with the strategic planning process in regards to the expansion of the NTACHC clinics, and manage numerous health education programs.
The most surprising thing about my work: Each day is drastically different.
The thing I love most about my work: I love that I see each day how appreciative our patients are that they have a place to come receive compassionate, quality health care regardless of their specific medical issue or ability to pay. NTACHC really makes a difference in the Fort Worth community!
My future career goals include: I hope to one day work in business development at a children’s hospital.
One example of how I use my UNTHSC education in my role is: I utilize process improvement and program management techniques every day. These are skills that were learned through coursework at UNTHSC.
Thinking back on my time at UNTHSC, I really appreciated: I really appreciated the small class sizes that allowed me to really get to know and form relationships with my classmates and professors.
This page was last modified on December 20, 2017