Patient satisfaction rates soar at Eagle Ranch

April 1, 2010

The caring attitude at the Eagle Ranch Family Medicine Center has resulted in consistent high ratings in the Patient Satisfaction Survey organized by the American Medical Group Association (AMGA). The survey helps health care facilities gather and analyze patient data related to everything from ease of getting an appointment to manner of the receptionist.

The center, located at 7235 Boat Club Road in Northwest Tarrant County, is one of four family medicine clinics operated by the UNT Health Science Center’s faculty physician group practice and treats 80 to 100 patients a week.

The Patient Satisfaction Survey is conducted twice a year and analyzes patients’ perceptions of clinical operations and quality of care. Eagle Ranch has consistently scored high ratings in:

  • Time spent with provider
  • Explanation of care given
  • Expertise of provider
  • Manner of nurse
  • Would you recommend the provider

In the photo: (left to right) Diana Roper and Janice Misner.

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