The complete Student Customer Service Training program, “Serve Others First: Enhancing the Customer Experience Through Values” will be offered on Wednesday, March 8 from 2:00-4:00 p.m. in EAD 291. The four modules that will be presented in their entirety are as follows: ? Introduction to Customer Service (Module I) ? Communication Essentials (Module II) ? Preventing and Diffusing Challenging Situations (Module III) ? Respect (Diversity) (Module IV)
Those who participate in this session and pass the corresponding quizzes for all four modules will be awarded a certificate as ?Customer Experience Champion.?
To register, login to your student Career Solutions account on the Career Center home page at https://www.unthsc.edu/students/career-center/ (User Name is generally your UNTHSC e-mail address; Password is generally your 8-digit student ID). Go to ?Career Events? to select the session(s) you wish to attend and click ?Register for Event.?
For more information, contact the Career Center at careercenter@unthsc.edu or (817) 735-5020.