Student Customer Service Training: Complete Session (Modules I-IV) on March 8

The complete Student Customer Service Training program, “Serve Others First: Enhancing the Customer Experience Through Values” will be offered on Wednesday, March 8 from 2:00-4:00 p.m. in EAD 291. The four modules that will be presented in their entirety are as follows: ? Introduction to Customer Service (Module I) ? Communication Essentials (Module II) ? Preventing and Diffusing Challenging Situations (Module III) ? Respect (Diversity) (Module IV)

Those who participate in this session and pass the corresponding quizzes for all four modules will be awarded a certificate as ?Customer Experience Champion.?

To register, login to your student Career Solutions account on the Career Center home page at (User Name is generally your UNTHSC e-mail address; Password is generally your 8-digit student ID). Go to ?Career Events? to select the session(s) you wish to attend and click ?Register for Event.?

For more information, contact the Career Center at or (817) 735-5020.