IMPORTANT MESSAGE ABOUT TELEPHONE MAINTENANCE TODAY
We are informing you of an upcoming planned telephone line maintenance (SIP cutover) scheduled for today, April 23, 2025, beginning at 5:00 PM. The change window is expected to last approximately 2 hours.
During this time, there may be brief service interruptions on a per-user or per-DID (phone line) basis as the migration progresses. Not all services will be affected for the entire duration, but some users may experience intermittent call disruptions.
⚠️ Important Note: 911 services may be impacted during this change window.
⚠️ For HSC Police assistance during the downtime, please call: 817-307-0133
If you are unable to complete a call using your usual phone service, please use a cell phone for emergency or other urgent communication needs.
We appreciate your understanding and patience as we work to enhance and modernize our communication infrastructure. If you have any questions or need assistance, please contact the HSC IT Helpdesk at helpdesk@unthsc.edu or x2192.