Service Interruptions

NextGen RDP Link Update
April 13, 2020

NextGen is in the process of retiring aging terminal servers, which we’ve been using for the last 3 years. ITS HelpDesk is in the process of updating all clinic PCs with the new RDP link. (Current RDP link name: NextGen.rdp, New RDP link name: NextGen-New.rdp).

If you are working from home, please make sure that you are using the new RDP link by April 13th. If you haven’t received an e-mail with the new link, please reach out to ITS HelpDesk or EMR HelpDesk.

Thank you!

EMR Helpdesk