Have a problem in the classroom? Text us!

Information Technology Services (ITS) and Facilities Management have partnered up to develop an additional method to report issues in the classroom, faster.

Students can now send a text to 817-854-4004 with problems related to technology or facilities. During standard business hours, a member of ITS Helpdesk, CETS, or Facilities Management will respond to your request Monday through Friday from 8:00 AM to 9:00 PM. Any off-hours issues will be addressed the next business day.

Help us keep a finger on the pulse of the classroom! Alert us about computer or networking issues, such as WiFi, or problems in classrooms/meeting spaces, housekeeping, plumbing, and electrical issues. Pictures and as much detail as possible is appreciated!