Service Interruptions

A reminder from our IT Support teams
February 14, 2022
 

Hello Everyone!

The HSC IT support teams would like to remind faculty, staff, and students who experience any computer or phone difficulties to reach out to us to report these situations at their earliest convenience. A team member can gather needed details and/or specifics (location(s), user(s) affected, time of day, etc.) and create a support ticket for you, or you could create one on your own – https://unts.service-now.com/unthsc

The Helpdesk can be reached via phone (817-735-2192) or email (helpdesk@unthsc.edu). For phone specific issues you can reach the Telecom team via phone (817-735-2595) or email (telecom@unthsc.edu). If you would like to make suggestions or provide feedback, please email us at ITFeedback@unthsc.edu.

Thank you so much for your collaboration with us to ensure a smooth HSC IT experience.