Telecommunications

Contact Information

Gibson D. Lewis Library, Suite 108
955 Montgomery St
Fort Worth, TX, 76107
Email: telecom@unthsc.edu
Telecom Office Main: 817-735-2595

Mission

The mission of the Telecommunication division is to provide telecommunication management and services (as appropriate) to faculty, staff, students, patients and the general public; provide technical guidance and support for telecommunication programs; provide end-user training and to assistance in the use of telecommunication products throughout UNT Health Science Center.

Major Functions

  • Coordinate and advise all departments on current telecommunications technologies and needs.
  • Plan, coordinate and perform all telephone service adds, moves, and changes at all UNTHSC facilities.
  • Process and produce telecommunications services (telephones, cellular services, pagers) for each department.
  • Administer and coordinate pager services including activations, exchanging non-working pagers, terminating service on rentals, spare pagers and parts for minor repairs.
  • Administer and coordinate HSC approved, paid and supported cellular/wireless telephone and laptop internet air cards including activations, deactivations, support, accessories, and billing.
  • Review and process the main campus telephone bill for all UNTHSC departments
  • Review and process all billing for phone lines, circuits, conference bridges, pagers and cell phones from various Telecom carriers.
  • Provide telephone, voice mail, cellular services and pager training to UNTHSC employees.
  • Provide system administration for the main HSC telephone system. This includes support and maintenance of system software and hardware.
  • Administer and coordinate voice mail services for HSC main campus which includes all adds, changes, training and maintenance.
  • Administer and coordinate Automatic Call Distribution services for the HSC main campus which includes management, service and support for ACD software and hardware.

This page was last modified on September 17, 2018