Office of the CIO

The UNTHSC Chief Information Officer (CIO), is responsible for both the strategic vision and tactical implementation of technology on the Health Science Center campus. The Office of the CIO supports and serves the amazing Information Technology Services (ITS) teams, as well as the faculty, staff and students of UNTHSC.

Who We Are

Juan F. Serrano, MBA
Chief Information Officer

Richard Nimz
Technical Business Analyst

Leonor Acevedo
Senior Executive Assistant, Junior Business Intelligence Developer

Lanee Vejsiri
Senior Administrative Associate

Elizabeth Perales
Administrative Coordinator, Copier Services

Luz Rodriguez
Switchboard Operator/ Administrative Assistant

What We Believe In

“A great team doesn’t mean that they had the smartest people. What made those teams great is that everyone trusted one another. It can be a powerful thing when that magic dynamic exists.”
― Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

We believe in adding value to the business through agile processes, building trust and creating partnerships.

Individuals and interactions over processes and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

-Agile Manifesto – http://agilemanifesto.org/

ITS Mission

Information Technology Services supports UNTHSC’s vision, mission and strategic goals through close alignment with, and understanding of, the business of UNTHSC. We provide value through outstanding people-first technology services, innovative solutions, effective and secure data management, and reliable infrastructure that advance teaching, learning, research and clinical care.

ITS Vision

ITS will be recognized as a high-performing team, built on trust, providing technology innovations and solutions that provide a competitive advantage to UNTHSC.

 

Strategic Plan

This page was last modified on November 13, 2020